Privacy Policy

Last Updated: September 2, 2026

This Privacy Policy describes how topaz-savanna collects, uses, and protects personal information you provide when using our website or engaging our heritage preservation services.

Information We Collect

Information You Provide Directly

When you submit an inquiry through our contact forms, we collect:

• Your full name
• Email address
• Service selection and project details you choose to share
• Any additional information included in your message

Automatically Collected Information

When you visit our website, certain technical information may be automatically collected, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on those pages
• Referring website addresses

How We Use Your Information

We use collected information for the following purposes:

• Responding to your service inquiries and project requests
• Providing information about our heritage preservation services
• Improving our website functionality and user experience
• Communicating updates relevant to ongoing projects
• Complying with legal obligations and protecting our rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations, court orders, or regulatory requirements
• With service providers who assist in our operations, bound by confidentiality obligations
• To protect the rights, property, or safety of our organization, clients, or others

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Project-related communications are typically retained for seven years in accordance with Australian recordkeeping standards.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal retention requirements
• Withdraw consent for specific data processing activities
• Lodge a complaint with relevant data protection authorities

Security Measures

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze site usage. You can control cookie preferences through your browser settings. For detailed information, please review our Cookies Policy.

Third-Party Links

Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices of these third-party websites and encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last Updated" date. Continued use of our website following such changes constitutes acceptance of the updated policy.

Contact Information

For questions about this Privacy Policy or to exercise your rights regarding personal information, please contact us at [email protected] or write to us at 127 Macquarie Street, Hobart, Tasmania 7000, Australia.